International assignees.
Give an international assignee destination services in their new country, from the weeks before they leave through the months after they arrive.
An international move takes a lot of organization to manage.
The assignee has to sort out visa steps, tax and local registration, a bank account, and somewhere to live in a country they have never lived in. They work through most of it alone from home, and the support only starts once they land.
The assignee carries the risk personally
Immigration timelines, local registration, and documentation all sit with the employee, in a country whose rules they are learning as they go.
Support only starts once they arrive
Traditional models have local providers begin work only once the assignee is in the country.
Too long in temporary housing
The assignee spends weeks in a hotel or corporate apartment because the search for permanent housing only begins once they have arrived.
Relocity starts destination services once the offer is accepted.
A Personal Host who knows the market supports the assignee before they leave their country. They arrive with housing search underway, compliance steps already set.
Products for this solution.
Most assignee moves are supported by Concierge, with Relocity One added when the move is part of a managed program. Where there is no host in that market, Advisor supports the assignee remotely.
Places a Personal Host in the destination country who supports weeks before arrival and handles the compliance milestones alongside housing, neighborhoods, and family settling-in.
Connects the RMC and the tax and immigration providers already in the program, so the assignee gets a streamlined experience and your team sees one dashboard.
A remote relocation expert who supports the assignee by video, phone, and message, wherever there is no Personal Host in the destination city.
The results this solution delivers.
31.4 days to permanent housing
Average for international moves supported by a Personal Host.
Destination Services Provider of the Year
Four consecutive years, awarded by FEM (Forum for Expatriate Management).
60+ countries supported
One Fortune 50 healthcare company runs its program on Relocity One across 60+ countries, with each move following that country's policy.
FAQ
What does an international assignee need help with beyond the move itself?
The move is the easy part. The hard part is everything after landing: local registration and documentation, schools, healthcare, banking, a phone plan, a driver's license, the hundred small systems that work differently in every country. Relocity assigns an in-market host who guides the assignee and their family through all of it, in person.
What's at stake when an international assignment fails?
More than any other move a program runs. Count the direct relocation spend, the role sitting unfilled, the family returning early, and the cost of finding and moving a replacement, and a failed assignment dwarfs whatever the support would have cost. The best insurance is getting the family settled well in the first months. That's the job Relocity Concierge does on international moves.
Does the relocation experience affect whether international assignees stay?
Strongly. An assignment that starts with the family settled, the kids in school, and daily life working becomes a reason to stay with the company. One that starts with months of struggle becomes a reason to leave, and the assignee's story travels. A well-run assignment is a retention lever, not a logistics line item. Relocity builds the assignment experience around that.
Who helps an employee set up life in a new country?
Ideally, someone who lives there. An in-market host handles the research and legwork an assignee can't do alone: which documents to file where, which schools fit the family, how healthcare enrollment works locally. Relocity hosts do this work in the destination alongside the family, with every step visible to the mobility team back home.
See what your mobility program looks like with Relocity.
Book a demo and see how Relocity works with the program, the partners, and the employees you already have.
